When you're searching for an emergency plumber, what you actually want to know is: will someone pick up, how quickly will they arrive, and what will it cost? Here's exactly what you get when you call Forge.
Why Choose Forge
There are a lot of emergency plumbers in London. Here's what separates us from the rest.
Our engineers are spread across East and North London — not working from a central depot. The nearest available one heads straight to you. Average response: under 60 minutes.
You'll be given a clear, fixed price before any work begins. That price doesn't change when the job is done. No emergency surcharges buried in the invoice.
Our vans carry a wide range of parts and materials for common emergency repairs. Most jobs are completed on the first visit — we don't quote, leave to get parts, and bill you for two visits.
Every engineer who attends your property is Gas Safe registered. If the emergency involves gas — boiler, pipework, or appliance — it's handled legally and safely, with paperwork to prove it.
What We Cover
Our emergency service is comprehensive — not just burst pipes. Here's a realistic picture of what we attend and how.
For most water and heating emergencies — burst pipes, boiler lockouts, blocked drains — we aim to complete the repair on the same visit. If a part needs ordering or major works are required, we'll make the property safe and return promptly.
We work with homeowners and landlords. Landlords can expect a written report of all work carried out, suitable for insurance claims or tenancy records. We work with tenants present or vacant properties.
If your emergency results in a home insurance claim, we provide a full written job report detailing the cause, work carried out, and materials used. This is issued on request at no extra charge.
If you smell gas, the first call is always the National Gas Emergency line on 0800 111 999. Once safe, call us. We attend gas emergencies under Gas Safe protocols, and all work is certified. We never carry out gas work informally.
Emergency callout repairs carry the same 1-year workmanship guarantee as any other job we do. If a repair we've carried out fails within 12 months, we return and put it right at no charge.
How It Works
Our line is staffed 24/7. Describe the problem and we'll advise on any immediate steps (e.g. shutting off the stopcock) to prevent further damage while we're on the way.
We dispatch the nearest available engineer immediately. You'll receive a rough ETA. Average response time across East and North London is under 1 hour.
On arrival, the engineer assesses the issue and gives you a clear, fixed price before any work begins. No obligation to proceed — though we've rarely been turned down.
Work is completed and fully tested. You receive a job sheet detailing what was done. All work is covered by a 1-year workmanship guarantee.
Specific Emergencies
Call us on 020 XXXX XXXX — we're available right now, 24 hours a day, 365 days a year. Or use the links below for specific emergency guidance.